Privacy Policy
Last updated: August 18, 2026
This page fully documents our account-deletion and data-retention practices (Section 4). The remaining sections are a working draft pending full legal review — cookie policy, a complete third-party-processor list, and jurisdiction-specific rights language (GDPR/CCPA) are not yet finalized here.
1. Information We Collect
When you create a YapElite account, we collect your name, email address, and password. Speakers additionally provide a public profile (display name, bio, avatar, sizzle reel, pricing, and talk history). Organizers provide event and booking details when requesting or confirming a speaker.
We also process payment references (via our payment processor, not raw card details), booking records, RFPs and bids, and messages exchanged through our in-app chat.
2. How We Use It
We use your information to operate the marketplace: matching Speakers and Organizers, processing bookings and payments, enabling in-app communication, and showing your public profile (if you're a Speaker) to prospective Organizers.
We do not sell your personal data to third parties.
3. Data Retention
We retain your account data for as long as your account is active. If you request deletion, see Section 4 below for exactly what happens and how long anonymized records are retained.
4. Account Deletion & Data Retention
You can request deletion of your account and personal data at any time, in two ways:
In the app: while signed in, open the profile menu and select "Delete Account."
On the web: visit our
account deletion page
and confirm with your account email and password — no login or app install required.
delete_forever What happens immediately
Your name, email, phone number, avatar, bio, sizzle reel, and public profile link are permanently erased, and your account is disabled — you will no longer be able to sign in.
shield What's retained, and why
Bookings, RFPs and bids, chat messages, and payment references tied to your account are kept for 180 days after the last related transaction — solely to allow us to handle disputes, chargebacks, or fraud investigations that may still be opened in that window. This retained data is no longer linked to your name, email, or any contact details — only to an internal account reference that can no longer be traced back to you. After the retention window, this data is eligible for permanent removal.
5. Third-Party Processors
We use a third-party payment processor to handle bookings and payouts; we never store your raw payment card details ourselves. A complete, itemized list of all processors we use is being finalized and will be published here.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data (see Section 4). Jurisdiction-specific rights language (including GDPR and CCPA) is pending legal review and will be added here.
7. Contact
Questions about this policy or your data can be directed to our support team.
Want to delete your account?
Use the in-app profile menu, or visit our web-based deletion page — no login required.
Delete My Account